Thermo Fisher Scientific Inc. is the world leader in serving science. Their mission is to enable their customers to make the world healthier, cleaner and safer. With revenues of more than $10 billion, they have approximately 35,000 employees they create value for their key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Their products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications. We worked with Thermo Fisher on some complex UX for their lab equipment.
LifeTechnologies (and later ThermoFisher, post-acquisition) needed an interface to visualize the results of their sophisticated stem cell analyses. The end user might be a busy tech quickly scanning many results, or a highly-specialized medical researcher digging deep into the statistics. We were brought in twice, by different agencies (Digitaria/Mirum, then later Departure) to handle the UX. We came up with a sophisticated, customizable display that made a lot of information and functionality available when needed, but togglable or hidden when not.
Life Technologies (later acquired by ThermoFisher) was looking to improve the interface that lab technicians used to submit blood samples. There were some sophisticated use cases and edge cases, and it was vital information was entered correctly. Digitaria/Mirum brought us in to handle the UX design.